FAQ
Frequently asked questions
Location
We are located in the quiet and green Terme area, 250 meters from the beach and thermal baths. Viale Ceccarini is about 1.8 km away.
Reservations
You can let us know the day before so that we can organize ourselves better.
You must leave your room by 10 a.m., then proceed to check out at your convenience. It is best to pay the evening before departure to avoid delays in the check-out process.
The room will be ready around 11 a.m., after which it will always be a good time to check in, perhaps avoiding meal times.
ll major credit cards except American Express.
Yes, approximately 150 euros to confirm the reservation.
You must leave your room by 10 a.m., then proceed to check out at your convenience. It is best to pay the evening before departure to avoid delays in the check-out process.
All major forms of payment, cash, credit/debit card, bank transfer, Satispay
Parking
Yes, at the rear of the hotel, unguarded but fenced, usually sufficient for all cars, service included in the price for our guests.
There are several easily accessible charging stations in the area.
Wi-Fi – Internet
Wi-Fi is free and also available in your room. Please ask for the password at reception.
Beach
We have agreements with some nearby beach attendants, so we can offer beach packages at affordable prices.
Beach service is included in the All-Inclusive package.
Our legendary Romagna lifeguards have made arrangements to allow your beloved four-legged friends to stay by your side even at the beach.
Rooms
The rooms have direct dial telephones for internal or external calls, LCD HD TVs, safes, balconies, hairdryers, air conditioning (€4 per day) and mini-fridges (€3 per day) available at an extra charge, excellent WiFi reception, and newly built private bathrooms with shower cubicles or, in some rooms, shower curtains.
We offer standard rooms with the same amenities, differing only in the availability of beds, in single, double/twin, and triple/quadruple configurations.
Food Service
Breakfast is served from 7:30 to 10:00. For special requests, please ask our waiters for assistance..
Every day, a menu with two or three choices is offered, which you can fill out. In addition to the courses served, you will have access to a buffet of cooked and raw vegetables and desserts. Buffet breakfast.
We are available to cater for any dietary requirements, including coeliac, vegan and vegetarian dishes. Please speak directly to the waiters and chef.
Of course, and it is advisable to communicate this request as soon as possible to avoid waste during meal preparation.
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Pets
We accept small and medium-sized pets. A one-time fee of €20 is required for room sanitization.
Animals are not allowed in the dining room, but we have a veranda where they can stay with you, albeit outside.
Children
Yes, we have the names of some doctors who can make home visits, and we can also contact the city’s emergency medical service for you.
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Offers and promotions
You can request personalised quotes on the website or contact us directly, and we will guide you towards organising your ideal holiday!
The more we are, the more we save! For example, the family plan offers 50% discounts for children up to 12 years old. At the nearby Riccione Thermal Baths, you can enjoy high-quality wellness treatments.
In addition to board, it also includes beach access and drinks with meals. For a complete and truly enjoyable holiday!
